SERVICES
Turn-around Time
Telephone Support
Bespoke Solutions
Product quality
We pride ourselves on our excellent customer service we provide to our clients which we categorise into 4 sections of a customer experience with us; turn-around time, telephone support, bespoke solutions and product quality.
Turn around time: We understand that in our industry things sometimes might not go to plan, schedules change and time is at a premium, which is why employ a same-day turn-around policy. Whether you contact us via phone, email or visit one of our trade counters in London or the West Midlands, one of our trained and friendly members of staff will help you with your individual requirements as swifty as possible.
Telephone support: We pride ourselves on offering a personal and friendly service at all times. Whether you need assistance in selecting equipment, checking stock availability, discussing project specifications, bespoke solutions, or checking the progress of an order, our teams at our London and the West Midlands offices are always ready to help at a time that’s convenient to you.
Bespoke solutions: For over 30 years we have created tailored solutions for our clients. We know each installation is different, perhaps due to client specification, budget restrictions, time constraints or space availability, and this is why bespoke solutions form an integral part of our business. Whether you need piping cut to size, a complete installation package or fabrication hire, get in touch today.
Product quality: We only supply products of the highest standard because we do not compromise on product quality. Each and every product we supply is made from high quality material and checked over before delivery. To compliment our broad range of Lenpart branded products we also offer an array of OEM products from brands including Albion and Ridged.
Over the years we have and worked with many great businesses, big and small, and as we continue to expand into new sectors and territories we’re always looking to expand our customer and solutions portfolio. Read some of our testimonials here. We’re confident you’ll be just as satisfied with your experience.